eClass Status

All Systems Operational

About This Site

Welcome to the University of Alberta’s Systems Dashboard. This site provides information on the current status of IST managed services. More services will be added as we expand this page.

To receive more information on eClass services please contact eclass@ualberta.ca or by phone at 780-492-9372. You may also visit the eClass News page to find out the latest information about any issues or to subscribe for email updates.

To receive notifications on technology outages, upgrades and changes to services, subscribe to the IT Pulse Google group through the IT Pulse subscription page. You can also follow IT Pulse on Twitter for regular updates.

UAlberta Login Service (Login services for eClass, Bear Tracks, Google, etc) Operational

eClass Operational

ePoll Operational

eClass Support Portal and Knowledgebase Operational

ePortfolios Operational

Zoom Meetings Operational

Gmail Operational

Google Drive Operational

Yuja (Enterprise Video Platform) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 30, 2022

No incidents reported today.

Jun 29, 2022

eClass Support Portal Certificate Expired

Resolved - The certificate has been renewed - users should no longer encounter any issues.
Jun 29, 11:29 MDT

Identified - The SSL certificate for the eClass support portal and knowledge base has expired. Hosting analysts are working on getting the certificate renewed. Users can still access support documentation by: 1) Chrome - Click on 'Advanced on the warning page, then on 'Proceed to support.eclass.ualberta.ca (unsafe)'; 2) Firefox - clicking on 'Advanced' on the warning page, then 'Accept the risk and continue'; 3) Safari - Clicking 'Show details' on the warning page, then visit this website, then modifying system settings to allow this for the site.
Jun 29, 10:18 MDT

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

eClass Major Upgrade 2022

Completed - The scheduled maintenance has been completed.
Jun 25, 10:55 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 00:00 MDT

Scheduled - There is a scheduled maintenance outage for eClass on Saturday, June 25th 2022 from 12:00AM to 11:59PM (24 hours). For more information click here.
Jun 22, 15:00 MDT

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.